Case Studies · Financial Services

Banking RAG at 12,000 Users

Client details confidential.

Enterprise platform
Production topology — anonymized for public case study.

Challenge

Deploy RAG across 200k documents with strict data isolation between business units.

Solution

Multi-tenant vector stores per BU, hybrid search, and gateway-level audit on AWS.

Architecture

Platform

PrivateLink to Bedrock, per-BU OpenSearch collections, Istio mTLS on EKS.

Results

89% satisfaction, 73% faster document search, zero leakage incidents in 18 months.

Technologies

AWS Kubernetes Bedrock Terraform OpenSearch

AI is easy. Running it in production is hard.